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How to securely add a sender to an allow list in Office 365
Background We sometimes see users creating allow rules, either through Exchange Transport Rules (ETRs), or Domain Allows, or Safe Senders, when they want to receive email from senders. However, they...
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When creating support tickets about spam, be sure to include message headers
When users get spam and phishing messages in the inbox, we ask users to submit them back to us, using the instructions here: Submit spam, non-spam, and phishing scam messages to Microsoft for...
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If you use Office 365 but your MX record doesn’t point to Office, you may...
Even though it's not a recommend configuration for our customers (in terms of spam filtering), some customers of Office 365 route their email through a competing spam filtering service in the cloud,...
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